Shipping and Delivery Questions

1. What does Curatedbrands.com charge for shipping an order?
2. How long will it be before I receive my order?
3. Do you ship to addresses outside the United States?
4. Do you ship to PO boxes or Military APO/FPO addresses?
5. Can I expedite my shipping?
6. How can I contact curatedbrands.com for additional assistance?
7. What is curatedbrands.co’s Return Policy?
8. Are the shipping time-frames listed on your website guaranteed?


1. Q: What does curatedbrands.com charge for shipping an order?

A:

Standard Ground - $8.00 (5-10 Business Days)
Expedited - $28.00 (2-3 Business Days)
Express - $20.00 (3-4 Business Days)

Note: We do not take responsibility for international taxes, customs and duties. (Please note we do not take responsibility for any taxes, duties, or customs fees that may incur)

* Shipping speeds vary based on carrier transit times and do not include the time it takes to handle and pack a shipment. All expected delivery dates are provided in the checkout page. However, due to payment type, and that company's approval procedures, there can be a delay in shipping your order if the billing information is inaccurate, or if your billing and shipping addresses are different. Expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, APO/FPO addresses, and international orders. Please allow additional time for orders shipped to these addresses.


2. Q: How long will it be before I receive my order?

A: For standard shipping, you should receive your order within 4-5 business days after your order is shipped.

- Please allow additional time for shipments to PO Boxes and military addresses (APO, FPO).


3. Q: Do you ship to addresses outside the United States?

A: Yes, there is a fee of $30.00 to Canada, $45.00 all other countries.

Note: We do not take responsibility for international taxes, customs and duties. (Please note we do not take responsibility for any taxes, duties, or customs fees that may incur)


4. Q: Do you ship to PO boxes or Military APO/FPO addresses?

A: Shipments can be sent to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.

- Expedited shipping is not available to these address types.


5. Q: Can I expedite my shipping?

A: Yes, we offer multiple options upon checkout.


6. Q: How can I contact curatedbrands.com for additional assistance?

A: If you need help with your order please feel free to email us (sales@curatedbrands.co) and we will have a representative respond to you within 16 hours.


7. Q: What is curatedbrands.co’s Return Policy?

A: We're glad you asked! See our Returns Section to see the entire policy.


8. Q: Are the shipping time-frames listed on your website guaranteed?

A: No. curetedbrands.co strives to fulfill all the orders that we process within the same day (if order is placed before 1pm PST). However, Curated Brands cannot stand behind the quoted delivery timeframes as they are estimates and we cannot guarantee what delays may happen with the shipping carriers.